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Injury Waiver
Cancelation Policy

Cancellation Policy

At The Platteville Armory, we understand that sometimes unforeseen circumstances can arise and plans may need to change. We have a cancellation policy in place to ensure fairness for all of our customers.

If you need to cancel your reservation with us, we kindly ask that you provide us with at least 24 hours' notice prior to your scheduled activity. This will allow us time to make the necessary arrangements for other customers who may be interested in our services.  The refund will be minus the processing fee.  If you fail to provide us with the required notice, you will not receive a refund.

You may reschedule your reservation up to 4 hours before your scheduled activity without a fee.

Your time starts at the reservation start time and ends at the reservation end time. No extra time before or after may be used without prior authorization.

Injury Waiver
 

While we prioritize the safety of our clients at The Platteville Armory, it is important to note that injuries can happen during scheduled activities. We are not responsible for any injuries that occur during these activities and all participants assume responsibility for any and all risks involved. It is important to take precautions to minimize the chances of injury during these activities.

Injury Waiver

Equipment

You accept full responsibility for the care of The Platteville Armory's equipment and you agree to pay for any damage to the equipment and replace it at full retail value if not returned in the original condition after your scheduled activity. I will agree to return the equipment in clean condition to avoid any additional charges.

Equipment
Access to Building

Access to Building

We are excited to welcome you to The Platteville Armory for your scheduled sports activity. The building will be unlocked before your scheduled sports activity, so please arrive on time. Please note that no entry is allowed before or after your designated time.  We appreciate your cooperation in helping us maintain the safety and security of our facility.

Prompt Start
& End Time

At The Platteville Armory, we value punctuality and timeliness. We always start our scheduled sports sessions on time, and end them promptly, so that everyone can make the most of their time with us. We believe in respecting everyone's schedules and time commitments and strive to make sure that everyone can enjoy and benefit from our sessions.

Clean Up
Prompt Start

Clean Up

We appreciate your business and ask for your help in keeping The Platteville Armory clean and in good condition for future visitors. As part of our commitment to cleanliness, we ask that you please take a moment to clean up after your session.

This includes disposing of any trash or returning equipment in the appropriate bins and wiping down any surfaces you may have used.

Store Refund Policy

We stand behind the quality of our products at The Platteville Armory and are committed to providing our customers with the highest level of satisfaction possible. However, we do not offer refunds or exchanges on any of our products, so please make sure to select the right product before placing the order. If you have any questions or concerns, please feel free to contact us and we'll be more than happy to assist you in any way that we can.

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